Effective troubleshooting is a critical skill for any system administrator. This guide will walk you through common techniques and approaches to diagnose and resolve issues across various systems.
Pro Tip: Always start with the simplest possible explanation and work your way up to more complex scenarios.
General Troubleshooting Steps
Identify and isolate the problem
Gather information and document the issue
Establish a theory of probable cause
Test the theory to determine the cause
Establish a plan of action to resolve the problem and implement the solution
Verify full system functionality and implement preventive measures